General Contract Terms and Conditions (T&C)

Art is the main pillar of our work. But because our offer is also certainly about business (for all the parties involved), there is no avoiding the necessity of giving these transactions a uniform basic contract. This is the purpose of the rules set out below, which we agree are binding between you and us.

MOOKWORKS

Gertjan van Mook

Elbestraße 17

15370 Petershagen | Berlin

Germany

Our GTC are intended to regulate the business relationship between you and us in a binding and fair manner. Therefore, the basis for all orders and contracts is always the following General Terms and Conditions of Panscape Photography which you confirm acknowledgment and comprehension by placing an order or logging into your customer account with us. You can view the terms and conditions here and print them out if required. The following General Terms and Conditions shall apply exclusively to the business relationship between Panscape Photography and the customer in the version valid at the time of the order. Any deviating terms and conditions from the customer side shall not be recognized by WhiteWall unless Panscape Photography has expressly agreed to their validity in writing. We would also like to point out the following in advance: The papers, dyes, chemicals and other materials used in our source materials and manufacturing processes may, like other dyes, change slightly over time, sometimes even from one production batch to the next. In particular, changes may occur over time due to high temperatures, high humidity – or high fluctuations thereof – as well as solar radiation. In order for you to enjoy our products for an extended time, the photographs should not be exposed to direct sunlight in whole or in part, nor hung directly over heaters, nor exposed to humidity levels exceeding those of normal residential spaces. Accordingly, photographs are not suitable for outdoor spaces, basements, bathrooms and kitchens.

GENERAL RULES

1. Who is permitted to register?

We ask for your understanding that only natural persons, legal entities or partnerships with unlimited legal capacity are permitted to register with us. In particular, minors are not allowed to register with us. We are compelled to ask that you provide complete and correct information as requested by us during registration, e.g. first and last name, current address (no P.O. Boxes) and telephone number (no value-added service numbers), a valid e-mail address and, if applicable, your tax number(s) and information on VAT liability. We are entitled, but not obliged, to check the accuracy of the information provided. If you are registering on behalf of a legal entity, this registration may only be made by a natural person who is authorized to represent the entity, and whose name is required. If the data provided changes after registration, you are obliged to correct the information in your account immediately. You choose a username (your email address) and password when you register. The user name may not infringe upon the rights of third parties – in particular naming or trademark rights – and it may not be misleading and may not violate morality or the law. We are entitled to define formal requirements and restrictions for new usernames or to reject usernames – even at a later date.

2. What is the process for ordering ?

The presentation of products in the online store does not constitute a legally binding offer, but a non-binding online catalog. The products selected by you via the button "Add to shopping cart" will be summarized once again in an order overview at the end of the ordering process. In this case, you should check all the information provided during the ordering process and complete or correct it using the "Edit" button. By clicking the "Buy now" button, you are submitting your order information and making a binding declaration that you wish to purchase the products listed there (offer). We automatically accept your offer upon receipt of your order. Immediately after submitting the order, you will receive an order and contract confirmation by e-mail, in which the details of your order will be listed again. If the customer's domestic or foreign VAT identification number cannot be validated as part of the qualified confirmation request via the European Commission's VAT Information Exchange System (VIES) or if the customer has not provided a VAT identification number when placing the order, the order will be invoiced subject to VAT even in the case of a cross-border delivery. The risk of non-validation of the VAT identification number provided shall be borne by the customer, insofar as this is due to circumstances for which WhiteWall is not responsible.

3. How can I cancel my order? We would like to point out that for works ("individual product") from our onlinestore image world, the right of revocation is excluded, as the created works are individually produced.

4. When and how will the ordered work be delivered?

4.1 The delivery time for a standard delivery in Germany is approx. 6 working days from the order date. For express deliveries, the delivery time is 3-4 business days from the order date.

4.2 Unless otherwise agreed, delivery shall be made from the warehouse to the delivery address specified by you.

4.3 If possible, everything will be delivered in one shipment. We are entitled to make partial deliveries, insofar as this is reasonable for you. If we fulfill your order by partial deliveries, you will only incur shipping costs for the first partial delivery.

4.4 What factors have to be considered for a delivery outside of Germany? Please note that express deliveries outside of Germany are not possible. If any taxes, customs duties or fees are incurred when shipping to countries outside of the EU, these will be borne by you.

5. How much are the shipping costs?

Shipping costs are not included in the price of the order and will be added to it in each case.

6. How is payment made?

6.1 Payment methods The payment options that we currently offer and the conditions of their use can be found under Payment Options.

6.2 Payment due date The purchase price – plus the shipping costs shown under point 6 – is to be paid in advance when paying by credit card or PayPal,

6.3 PayPal In the case of a PayPal payment, you will be automatically redirected to the PayPal payment service after completing the order process. The payment process is then governed by the terms of PayPal.

7. What am I allowed to do with the purchased work if it displays third party image content?

7.1 Please note that when you purchase a work with content from our imagery, you are only acquiring material ownership of the work produced. No other rights of use are granted. Any reproduction (duplication), distribution, renting, making available to the public or other analog or digital use is not permitted unless authorized by law.

7.2 You may resell the work as you wish.

8. What happens to my personal data?

You can find all relevant information to this regard in our privacy policy.

9. How long are the GTC valid?

These GTCs shall apply exclusively in the version valid at the time of the order. We do not recognize any deviating conditions on your side unless we have expressly agreed to their validity in writing.

10. Information on online dispute resolution pursuant to Art 14(1) ODR Regulation and §§ 36(f) VSBG (German Consumer Dispute Resolution Act)

The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr/main/index.cfm? event=main.home2.show&lng=DE.

We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.